Special Arrangement for Customer Service and Repair Service
The office hours of Brother HK Customer Cervice Center, Customer Service hotline and Repair Service will be changed to 9:00a.m. to 4:00p.m. in the below specific dates:
The Winter Solstice Festival (21/12/2021)
Christmas Eve (24/12/2021)
New Year Eve (31/12/2021)
For Brother eShop orders placed before 11:00a.m. on the above special dates, the goods can be delivered on the next working day. Otherwise, for the orders placed after 11:00am of the above special dates, the goods will be delivered on the next 2 working days.
Moreover, Brother International (HK) Limited will carry out an internal anniversary celebration on 23/12/2021. On that day, the service hours of Kwai Chung Service Center and Call Center will be changed as below:
9 : 00 am to 5:00pm
We apologize for any inconvenient caused and thank you for your kind attention!
If there are any inquiries, please contact us at 3187 0500 or email us at [email protected].
Customer Services Team
Brother International (HK) Ltd.
21th Dec 2021