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Home Product Anti-Counterfeit for Brother Original Supplies

How do I check my supplies are genuine?

Authenticate your product

To make sure your Brother product is genuine, follow these simple steps

Check the security label on the packaging of your Brother toner, ink or drum unit. Then go to http://update.brother.co.jp/PBJ/id/default.aspx and check the hologram matches the one displayed. You can then enter the ID from the carton for further confirmation of your product's authenticity. 

Using your Smartphone:
  • Download a data matrix code reader app (QR only reader app may not work)
  • Open the reader app, scan the Data Matrix code and enter the verification page
  • The ID will be automatically checked and you will see the green tick if the product is genuine
  • To verify further, check the hologram matches the one displayed on the verification page
  • If the code reader doesn't work please enter the information manually at http://update.brother.co.jp/PBJ/id/default.aspx

 

 

How To Identify Genuine Brother Ink Or Toners
Examine The Label

Authenticate by tilting the label against light to verify the genuine Brother hologram, or referencing it with the pictures below:

Authentication dots and numbers
Ink
Toner
Other
  • label

    Tilt to the back
    (1 dot)

  • label

    Tilt to the front
    (2 dot)

  • label

    Tilt to the right
    (3 dot)

  • label

    Tilt to the left
    (4 dot)

label
  • label

    Rotate Right
    (Genuine)

  • label

    Rotate Left
    (Brother)

label

Mobile Authentication

Authenticate by checking the ID number on the label through the Brother Authentication Website.

  • App Store
  • Google Play
  • Windows Phone
Web Authentication

Authenticate by checking the ID number on the label through the Brother Authentication Website.

Effects Of Using Non-genuine Ink/Toners

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Smear & Clog

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Faded Prints

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Product damage

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Voided Warranty

Types Of Non-genuine Ink/Toners

Compatible Ink/Toners

These compatible consumables are made by other companies and may work with machines from various manufacturers. As a result, they are not a perfect fit for Brother printers and may cause damage your machine or print in poor quality.

Counterfeit Ink/Toners

Often advertised as cheap or discounted, these are counterfeit consumables made to look like genuine Brother products. Poorly manufactured, using these supplies may result in either inferior printouts or damage to your machine.

Spotted a fake?

We are 100% dedicated to providing our customers with genuine Brother products. If you have come across a fake product recently, help us in our fight against piracy and report it immediately.