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Home Business Healthcare Case Study
Background

Our client is a private clinic in Hong Kong, provides western medical services for public convenience. The clinic endeavors to enhance the quality of professional services continuously to satisfy the needs of customers and patients.

Challenge

During the peak season of the flu, the number of patients increases dramatically, the registered employee in clinic needs to record new patients personal details and obtain to copy identification documents. However, patients’ time has been wasted due to the low efficiency of the outdated printing machines.

 

The patients’ illness records were scanned to the clinic's cloud server. Employees need to flip the documents around manually during the scanning with an entry level 3 in 1 printer. Sometimes the clinic encounters manual filing errors which resulted in the reduction of work efficiency.

 

During the sterilization of the medical appliances, colours of the labels on the appliances faded when exposed to liquid and heat, some labels even fall off which cause the confusion of the classification of medical appliances and resulting a potential risk of confusing the medicines.

Solutions and Results

Printing Solutions High print speed for handling of massive printing

The clinic selected Brother 4-in-1 mono laser printers MFCL2750DW in the registration counter, which support print / scan / copy / fax and support full duplex function by eliminating the need to flip over the document. MFCL2750DW offers high speed A4 mono document printing at 34ppm. During the patient registration, the printer provides speedy high-volume printing to reduce patients’ waiting time.

 

Secure Printing Protects confidential documents effectively

MFCL2750DW supports secure printing. When handling confidential documents, such as patients’ medical records and personal information, prescriptions and referral letters from doctors and patients’ health reports, a valid password is required before processing to printing, ensuring all confidential information are secured in the clinic.

 

Scanning Solution Save time and increase working productivity

Employees need to scan hard copies of medical records in the cloud server. Brother Desktop Scanner ADS3600W provides reliable, duplex professional scanning and large capacity auto feeder for effortless high-volume scanning. ADS3600W offers high speed scanning at 50ppm so that employees can save time for multiple users and for large volume scanning tasks. Also, the advanced features including blank page removal and duplex scanning, eliminating the need of flip over during document scanning. As a result, ADS3600W can help the clinic to significantly improve workflow efficiency and productivity.

 

Labelling Solution Creates professional laminated label to suit your workplace need

The clinic selected Professional PC connected label printer PTP950NW to create clear and professional working environment. PTP950NW produces 7 types of labels width, 3.5 / 6 / 9 / 12 / 18 / 24 and 36mm and suits the different label needs in the clinic. Moreover, up to 360 x 720dpi print resolution to ensure labelling printouts of the finest level. 

The clinic is full of medications and medication labels that can be helped to identify the drugs. The application of labels can manage the risk of confusion and reduce patients’ waiting time.

 

In addition, Brother TZe label has a strong protective layer which protect the label from the sun, chemical, liquid, oil and extreme temperature. The label on the apparatus will not fade and fall off easily even facing water flush and heat. The label can be still remained its readable condition even in the humid, high temperature and corrosive environment.

 

Please contact us at 3589 9000 or send email to [email protected] for further enquiry.