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About Brother Hong Kong

For more than a century, Brother has won recognition as a brand synonymous with delivering product innovation and customer satisfaction. A Japanese company founded in 1908, Brother has 16 production facilities and 51 sales companies operating in 44 countries in different regions today.

Brother is now a leading brand that produces quality innovative products for the print and imaging, labelling and sewing markets. Key products include laser printers, Multi-Function Centres (MFCs), fax machines, labellers, label printers, and a wide range of home and industrial sewing machines. A trusted brand worldwide that believes in the "Customer First" approach in all aspects of our business, Brother has continuously met the varied needs of our customers through our comprehensive range of quality solutions.

Brother Hong Kong Vision and Mission

Brother International Hong Kong is committed to be an excellent company with the target of becoming an indispensable company to all stakeholders.
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End users

Quick react to customer needs

Shareholders in a meeting

Stretch to expand business

Colleagues sharing ideas on a laptop

Strive for win-win business

Colleagues working together

Provide opportunity to learn and grow

skyscrapers with sunset in the background

Behave honestly and thoughtfully as an excellent member of society

Brother作為一個環球業務機構,我們在所有的營運環節都推行以客為先的政策,「At your side」一直是我們的座右銘、我們的理念,使我們致力為「現有」及「未來」的客戶提供卓越超值的服務。

BIHK History

Brother Hong Kong is one of the premier providers of products for the home, office and industry. Brother Hong Kong was established in 1999 and key products include printers, Multi-Function Centres (MFCs), fax machines, labellers, label printers, scanners and a wide range of home and industrial sewing machines.

2022 Brother HK BIHK office was moved to Metroplaza, Kwai Fong
2022 Brother HK Added Kwun Tong location as authorized service center
2022 Brother HK Brother first launched SmartCut #A4cutA5 printer in Hong Kong
2021 Brother HK Brother HK received the Caring Company logo awarded by The Hong Kong Council of Social Service
2020 Brother HK Brother HK received the Caring Company logo awarded by The Hong Kong Council of Social Service
2020 Brother Industries, Ltd. Ranked #130 in the 2020 "World's Best Employers" list by Forbes Magazine
2017 Brother Hong Kong BIHK office was moved to Kwai Chung
2019 Brother HK Brother HK have been established 25th year
2010 Brother Hong Kong BIHK won “Marketing Award" of FY2010 President's Awards (presented by Brother Headquarter)
2012 Printing Solutions Division Brother Hong Kong first launched Brother Scanners
2014 Brother Hong Kong Printing Solutions Division and Industrial Sewing Machine Division were separated into 2 companies. Prinitng Solutions Division was merged with Brother Corporation (Asia) Limited to form a new Brother
2014 Printing Solutions Division Brother first launched Scan & Cut products in Hong Kong
2007 Home Sewing Machines Division Home Sewing Machines were formally launched in Hong Kong market
2008 Brother International (HK) Ltd. Brother celebrate the 100th Years Anniversary
2008 Printing Solutions Division A3 Color Inkjet Multi-function Printers were launched
2000 Brother International (HK) Ltd. P&S was merged with ISM in BIHK office
2001 Brother International (HK) Ltd. BIHK office was moved to Tsim Sha Tsui
2001 Industrial Sewing Machines Division Donggung Services Centre was established
2003 Industrial Sewing Machines Division Single Needle Lock Stitch Sewing Machine S-7200A was launched
2004 Printing Solutions Division Mymio series of Inkjet Multi-function Printers (the smallest in the market) was launched
2004 Industrial Sewing Machines Division Sales Office and Service Centre were established in Vietnam
1996 Printing Solutions Division P&S sales office was established in Brother Corporation (Asia) Limited to sell Brother Facsimile products
1998 Printing Solutions Division Color Inkjet Multi-function Printers was launched in Hong Kong market
1999 Printing Solutions Division Mono Laser Multi-function Printers and P-touch Labeling Machines were launched
1999 Industrial Sewing Machines Division BIHK was established and located at Cheung Sha Wan
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