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Support for DCP-J562DW
- Paper Jam
- Ink Absorber Full / Ink Absorber Pad Full
- No Ink Cartridge
- Sleep
- After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- Wrong Ink Color
- Paper tray not detected/ Paper tray #2 not detected
- Cannot Detect Ink Volume
- Install Starter Ink
- Unable to Scan AX
- Unable to Print 7X
- Unable to Print 5X
- Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- Unable to Print 3X
- Low Temperature
- High Temperature
- Unable to Print XX
- Ink Low
- Cannot Detect
- No Paper Fed
- Wrong Paper / Paper Size Mismatch
- Cover is Open
- Out of Memory
- Replace Ink Show More Show Less
- Paper Jam
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- Ink Absorber Full / Ink Absorber Pad Full
- The printer status is Offline or Paused.
- "Offline" appears on the Status Monitor.
- No Ink Cartridge
- The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- Sleep
- Wrong Ink Color
- Paper tray not detected/ Paper tray #2 not detected
- Cannot Detect Ink Volume
- Install Starter Ink
- Unable to Scan AX
- Unable to Print 7X
- Unable to Print 5X
- Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- Unable to Print 3X
- Low Temperature
- High Temperature
- Unable to Print XX
- Ink Low
- Cannot Detect
- No Paper Fed
- Wrong Paper / Paper Size Mismatch
- Cover is Open
- Out of Memory
- Replace Ink Show More Show Less
- The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- "This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server". Show More Show Less
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