Service Suspension Notice
On Friday, April 24, 2026, due to an internal company event, the Brother Customer Hotline and the Kwai Fong Customer Service Centre will be closed during this period. Normal service will resume on Monday, April 27, 2026.
If necessary, you can bring your machine to Kwun Tong Authorized Service Centre for the repair service.
Kwun Tong Authorized Service Center Address:
8/F, Kwun Kee Tailor Industrial Centre, No. 120 Wai Yip Street, Kwun Tong, Kowloon.
Service Hours:
Mon to Fri, 10:00 am - 7:00 pm (Saturday, Sunday and Public Holiday closed)
Thank you for your understanding and support. We sincerely apologize for any inconvenience caused!

Brother MFC-7860DW FAQs

Question:

The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)

FAQs Category

A guide to navigating our most common questions

How To / Troubleshooting Setup / Settings Consumables & Accessories / Routine Maintenance Others