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Support for MFC-J870DW
- I cannot install the printer driver or print in Windows 11.
- Add your Brother machine with AirPrint (macOS)
- I cannot install Brother drivers on Debian 10 or later (Linux)
- Where can I download Brother iPrint&Scan application for Mac?
- I cannot find a file downloaded from the Brother support website (For Windows)
- Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- Download a file from the "Downloads" section and save it to Windows 8 computer.
- How to identify your Operating System (OS).
- Install NewSoft CD Labeler software in Macintosh.
- I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- Install the built-in drivers (For Windows 8 and Windows 10)
- I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- What driver package format is supported by my Linux distribution?
- Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- Install Presto!® PageManager® onto Windows 10.
- Install PaperPort™ 12SE onto Windows 10.
- Install BookScan & Whiteboard Suite onto Windows 10.
- I cannot find some option in the Printing preferences. (For Windows)
- The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- Install NewSoft CD Labeler software in Windows.
- I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11. Show More Show Less
- "This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- I cannot find a file downloaded from the Brother support website (For Windows)
- Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- Download a file from the "Downloads" section and save it to Windows 8 computer.
- How to identify your Operating System (OS).
- What is the BRAdmin Professional software used for?
- Check the firmware version.
- I cannot find some option in the Printing preferences. (For Windows)
- Open the Control Panel (For Windows) Show More Show Less
Other FAQs Category
A guide to navigating our most common questions